How Coinadrink’s operators maintain impeccable hygiene standards in the workplace.

You may have read our recent blog post detailing all the steps our staff take to enforce good hygiene in the workplace, both in-house and on customer premises. But in such a fast paced and demanding industry, how do we maintain such high hygiene standards?

Courtesy of “The Coinadrink Way”, of course. This is subject to three key elements. Regular, comprehensive machine audits, innovative real time software and a certain committed individual who keeps everything ticking along nicely.

It’s not unusual for Coinadrink employees to have worked with us for years, if not decades. And one of our long serving team members is Caroline Richards, who has been with us for over 25 years now.

Caroline knows Coinadrink like the back of her hand, which means she understands the importance of exceptional vending machine hygiene and how much we prioritise it. Caroline is the one who oversees the training our operators receive when they first join us, offering a friendly line of help and support when needed.

So, whilst many of our competitors use “off the shelf” hygiene measures that merely comply with the bare minimum, all of our operators learn what is needed to go the extra mile. This includes our unique kit change procedure, whereby we sanitise all contact parts of your machine in-house to ensure they remain clean and safe to use.

Caroline is key to instilling the traditional “Coinadrink DNA” into new starters. In fact, for the first few weeks she’s pretty much the only person they get to see!

How we continuously improve in hygiene standards.

Once Caroline is confident an operator has been trained to the level we expect, its then her job to ensure those hygiene standards don’t slip.

Each operator is subject to quarterly assessments, and Caroline accepts no excuses. Her individual criteria are extremely high in order to pass the assessments: 95%!

Tough, for sure, but we wouldn’t have her any other way. It’s how we know our customers are receiving the very best service.

Each assessment is broken down into four stages. The first three are carried out by Caroline individually, going through each area of the vending machine to ensure the correct procedures have been followed as per the training plan. This will include cleaning the machine appropriately. The fourth and final assessment is an observation, with Caroline monitoring the operator carrying out their role.

After the assessment Caroline will sit down with the operator and discuss the outcome. Any areas for improvement are clearly explained, with training plans suggested if necessary.

Helped courtesy of software feeding real time data back to us.

Also analysed are any “CIPs” that have been built up since the last assessment. CIP stands for ‘Continuous Improvement of Performance”.

If an operator has made an error when maintaining a customers’ machine, a report gets fed back to the office in real time for us to act on it. The operator will be kept informed, and it may be that they or someone else is required to go back to the customer premises to resolve the issue.

This makes sure we are notified of any potential problems before we are alerted to them by the customer, allowing us to remain pro-active.

Through CIPs and the wonder that is Caroline Richards, our hygiene measures consistently lead the way when compared to the competition. We simply aren’t allowed to rest on our laurels.

Backed up with the widely recognised ISO stamp.

For those who keep a close eye on our blog and social media platforms, you’ll know that we are proudly ISO 45001 accredited for occupational health and safety.

These ISO audits happen annually, so it’s not as if we can “down tools” here either. Our bespoke hygiene standards are one of the key reasons why we were awarded with such a prestigious accreditation, and we’re not about to give it up.

This is another reason why Coinadrink Limited is a vending supplier you can trust. Now more than ever.

Coinadrink Ltd

10-11, Maple Leaf Industrial Estate, Bloxwich Ln, Walsall WS2 8TF
01922 640777

The post How Coinadrink’s operators maintain impeccable hygiene standards in the workplace. appeared first on Coinadrink.

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More than just a tap. These are Billi Taps.

Upgrade your workplace in the most sophisticated way possible with a Billi Tap. Billi Taps will revolutionise how your employees stay hydrated and refreshed in the workplace, with stunning designs and advanced technology that you need to see to believe. This is more than just your average tap. These are Billi Taps. Enjoy yours from Coinadrink Limited, a premium vending supplier. 

Boiled water. Without the kettle.

Did you know that we wait an average of 12 minutes every week just waiting for the kettle to boil? That equates to over 10 hours a year, or in other words, plenty of lost work time. This is the issue with the traditional “tea run”.

Billi Taps make waiting around a thing of the past. Boiling water is delivered at a touch of button, as if by magic, from a design that is far from what you recognise it as. Billi Taps achieve this by heating water stored in under-counter water tanks, so they’re ready when you are.

This is convenient to say the least when you require a hot drink at work.

And you don’t need us to remind you of just how much this is a common occurrence. Tea will always be a key part of British culture no matter the environment, but coffee consumption in the workplace has soared in recent years.

The UK is one of five European nations to massively contribute to a boom in office coffee consumption in recent years. Together, we represent a whopping 72% of the £3.1bn value!

Billi Taps instant delivery of clean boiling water will be equally as valuable for British office workers.

Cold, chilled and sparkling in addition.

Billi Taps can also dispense cold, chilled and even sparkling water. This also makes them a stylish hydration source for your employees. Yet another necessity.
Recently, it came to light that up to a third of workers said dehydration noticeably affects their productivity level. This makes complete sense, of course. Dehydration can cause fatigue, headaches, whilst making us more susceptible to illness. This is not what you want in the workplace.

Billi Tap acts as your “all in one” source of refreshment. Beautifully filtered water is distributed as and when you require, with unique technology keeping the water deliciously cool.

As for sparkling water, Billi Taps ensure of just the right amount of CO2, with a certain volume required for the right taste. This is important when you hear that up to a third of workers would like access to sparkling water in the workplace.

Cold, chilled and sparkling Billi Taps also utilise under-counter storage tanks, some of the smallest and advanced in the industry.

Safe, energy efficient taps conscious of their surroundings.

The ability to dispense boiling water on demand may concern you. What happens if you accidentally catch Billi Tap with your arm or mug? You needn’t worry.

Billi Taps with boiling water options are equipped with a safety switch that automatically engages after 8 seconds of inactivity. Billi Taps will not dispense a drop with this enabled, providing complete assurance and peace of mind.

And with equally clever standby and eco modes, Billi Taps are also energy efficient. The under-counter water tanks draw very little power, and if Billi Tap is delivering cold water then the energy used to heat up the water is recycled for future use. Nothing gets wasted.

You can compare how much energy you could save with a Billi Tap on our website. Check it out.

Of course, the under-counter water tank leaves plenty of surface space. Billi Taps are neatly designed to leave a grand impression. But whilst they may look like ordinary taps, we have already established that they are anything but.

Tailored to suit.

You have a keen eye for design. And so do Billi Taps. A standard chrome finish is gorgeous, but if you want to emphasise that Billi Tap is far from a normal tap then you can take advantage of other variants including matte black, red, gold and blue.

The choice is yours.

Billi Taps are the revolutionary way to keep your workforce refreshed and hydrated, so bring your workplace into the 21st century and start enjoying the benefits today! Contact us…

Coinadrink Ltd

10-11, Maple Leaf Industrial Estate, Bloxwich Ln, Walsall WS2 8TF
01922 640777

The post More than just a tap. These are Billi Taps. appeared first on Coinadrink.

source https://coin-a-drink.co.uk/more-than-just-a-tap-these-are-billi-taps/?utm_source=rss&utm_medium=rss&utm_campaign=more-than-just-a-tap-these-are-billi-taps

A very warm welcome to the Coti beverage vending machine!

We are very excited to announce the Coti beverage vending machine as the latest addition to our range. Developed by Crane Merchandising Systems, Coti provides another compelling option as consumers continue to crave the coffee shop experience in the workplace. Coti is designed to attract and engage consumers and deliver an authentic hot beverage every time.

Transform your location into a destination

A 21.5-inch full HD touchscreen display is sure to draw attention. Paired with Crane’s traditional eye for reliability, Coti is a stylish hot drinks vending machine that you can rely on time and time again.

This colossal touch screen display isn’t just a pretty face either. Such a vast open space allows video playback to create a professional impression, whilst Coti offers unlimited menu flexibility with nutritional information at a glance.

Designed to add elegance to any location, you’ll be sure to attract visitors time and time again with the Coti beverage vending machine. You can even customise Coti with your corporate colours and branding.

Fresh bean coffee fit for the coffee shop

80% of people regularly visit UK coffee shops. Bring the taste of the coffee shop, and the culture that comes with it, into your workplace. Coti delivers each drink consistently with stellar taste, aroma, colour and appearance and will bring consumers back for more.

An extensive drinks menu is crafted with fresh bean coffee and fresh tea leaves, including Americano, Cappuccino and Espresso. Coti also offers instant hot drinks if the consumer prefers.

Furthermore, the Coti beverage vending machine permits you to customise each beverage to your liking, and you can then save it for the future. The colossal touch screen shows nutritional and allergen information for your selection. This helps the consumer make an informed decision.

Drinks can be enjoyed in 7, 9 and 12oz sizes. Coti vends in as little as 17 seconds.

The Coti is your own Barista delivered with elegance.

Advanced, reliable and energy efficient

The Coti beverage machine offers a simple and secure cashless payment system. This is a growing trend in Great Britain, as more than 5 million people have turned to a cashless lifestyle.

The cashless payment system is addition to cash payments and even free vend, so the Coti is flexible enough to work for your requirements.

Crane Merchandising Systems has always prided themselves on reliable equipment that keeps on delivering even in the face of high demand. Coti utilises the brands revolutionary Oltre brewer, ensuring industry leading reliability in each of the 800-cup capacity. If reliability is important to you, chose Coti.

In addition, and conforming to yet another demand in today’s society, Coti is remarkably efficient. It was suggested in 2019 that millennials would even consider earning less money just to work for a company that prioritised the environment. You can play your part with Coti.

Coti provides class leading energy efficiency with EVA EMP A and A+ ratings. Coti also offers an energy saving mode, which uses up to 41% less energy.

Go premium with the Coti beverage vending machine

Create your own coffee shop culture with the Coti. Improve workplace wellbeing by providing your employees with authentic beverages from a stylish and reliable source.

And with a tailored design and impressive video playback, Coti helps create the impression you need for your clients and visitors. Go premium, and enquire about the Coti beverage vending machine today!

Coinadrink Ltd

10-11, Maple Leaf Industrial Estate, Bloxwich Ln, Walsall WS2 8TF
01922 640777

The post A very warm welcome to the Coti beverage vending machine! appeared first on Coinadrink.

source https://coin-a-drink.co.uk/2020/03/a-very-warm-welcome-to-the-coti-beverage-vending-machine/?utm_source=rss&utm_medium=rss&utm_campaign=a-very-warm-welcome-to-the-coti-beverage-vending-machine

How Coinadrink is one step ahead with hygiene in the workplace…

As COVID-19 continues to accelerate, it has left the entire globe feeling vulnerable, uncertain and scared. But whilst we should all be taking the threat of the virus seriously, here at Coinadrink we are confident that we are in a good place as we all try to minimise the spread. We take many steps to ensure of good hygiene in the workplace. 

Because whilst many other companies are merely reacting to COVID-19 with new policies and procedures, our hygiene standards are already engrained deeply within our DNA. This is important for any company, but especially for those sitting in the food and beverage industry. Like us.

We believe that having a strong working practise in place puts you in a strong position for the future. And in many ways, it is our traditional pledge to deliver first-class customer service that has widened the opportunity for our hygiene practices to become so advanced. Of course, COVID-19 will make us take a deeper look into our practises to see if there are further improvements to make for the future. But we are starting from a strong and established foundation of best practise.

As part of our operated service for our floorstanding hot drinks machines, our operators are trained to Coinadrink’s own high standards in cleaning, replenishing and servicing your equipment. Each operator benefits from our 58 years’ experience, and our training plans are also flexible as so to conform to industry wide legislation.

It’s a healthy mix of both nationally recognised standards and bespoke practices.

Our on-site sanitisation procedure.

You rely on your hot drinks machine to see you through your day.

So, when our operator visits your site as part of a regular service plan tailored to suit your requirements, rest assured, your equipment is subject to a tried and tested cleaning process that ensures it remains safe to use.

Want to know more? Click here to read the detailed steps our operators take when on customer premises.

Our in-house sanitisation procedure.

And unlike our competitors, we take all contact parts of your machine back to our own premises for thorough sanitisation. We simply don’t believe a deep clean can be achieved any other way, and we don’t intend to take any chances when it comes to hygiene in the workplace.

Contact parts that aren’t rigorously cleaned will significantly affect the quality of your drink, as well as potentially being damaging to your health. Our sanitisation process further limits the risk of COVID-19 being spread.

Back on site, the contact parts of your machine are subject to some “TLC” from our kitchen staff. This forms part of a detailed 18, yes 18, step plan that both they and our operators must abide to. If you want to read every one of those stages, you can do so here.

Of course, you may be wondering how you can continue to use your machine once these parts have been whisked away. You needn’t worry. We replace your parts with a new pack that has already been sanitised, so the only downtime you’ll be subject to is the half an hour or so that our operator is on your premises.

This is very much a deliberate cycle that ensures you always enjoy the most hygienic experience from your hot drinks machine.

Clean and care that extends across our other services.

We’re an advanced vending and refreshment supplier that is proud to offer a wide range of services. And all of them receive the same level of commitment to hygiene in the workplace. Of course, and somewhat naturally, some of those services require more emphasis than others.

Our water dispensers, for example, are also subject to strict procedures. Before we even site them for our customers, our in-house team sanitise the pipes with odourless cleaning solution to ensure they are safe to be used. We then carry out a stringent sanitisation process when we visit site.

You can find that here.

Along with advanced technology hidden within the equipment to ensure there is no build-up of bacteria or other nasties, this makes sure your water will remain cool, clear and fresh.

Of course, all customers receive key training and information upon installation of their equipment and are invited to contact us if they ever require assistance.

Transparent parts with nothing to hide.

As part of our culture, we believe in complete transparency in everything we do. If something could look suspicious, it probably is, and that’s the last message we want to risk implying when it comes to hygiene in the workplace.

So forth, the pipes in your hot drinks machine are clear, so you know exactly what our operators are feeding into your machine. It also helps them identify whether parts need replacing. We have nothing to hide, and believe that when information is shared openly, we help shape a “family-feel” culture that brings our business and customers together as one.

A vending supplier that prioritises hygiene in the workplace. 

If you want to read our recent blog post regarding Coinadrink Limited being one of the first UK companies to be ISO 45001 accredited for occupational health and safety, you can do so here.

We also plan on rolling out more blog posts in the near future detailing other areas we remain pro-active as the world comes together to battle COVID-19. This includes our five-star food safety rating and our industry leading auditing procedure that ensures our operators never rest on their laurels.

In what is uncertain times for everyone, Coinadrink Limited is a vending supplier you have always been able to trust. Now more than ever.

Whilst our competitors may baulk in the face of constant questioning regarding their hygiene in the workplace procedures, we welcome them, and invite you to contact us on 01922 640777 or at general@coinadrink.co.uk if you want to know anything else.

Coinadrink Ltd

10-11, Maple Leaf Industrial Estate, Bloxwich Ln, Walsall WS2 8TF
01922 640777

The post How Coinadrink is one step ahead with hygiene in the workplace… appeared first on Coinadrink.

source https://coin-a-drink.co.uk/hygiene-in-the-workplace?utm_source=rss&utm_medium=rss&utm_campaign=hygiene-in-the-workplace

COVID-19: An update on our water dispenser sanitisation procedure.

As the situation around COVID 19 continues to evolve, we wanted to reassure our customers and remind them of the steps we take to enforce good hygiene across our water division. 

Coinadrink aims to provide first-class service when we visit your site to service and sanitise your water dispenser. We do this to ensure of excellent hygiene so that your dispenser remains clean and safe to use for everyone who wishes to do so. This is in addition to the steps our customers must adhere to, which are clearly explained to them. 

In between visits it is the customers responsibility to empty and clean the drip tray and also the machine exterior.

Below you will find the detailed steps to our sanitisation procedure our staff must follow.

Hands must be washed/sanitised prior to commencing procedure. Disposable gloves to be worn during procedure. No eating or drinking during procedure and procedure must not be carried out if employee is suffering from any reportable illness.

1. Check machine number.
2. Turn power and water supply off or remove bottle.
3. Remove contact kit.
4. Dependent on amount of scale in tank either add a dose of Furnace to water tank and top up with fresh water or wipe tank with cloth doused in Furnace before topping up with water.
5. Pull fluid through taps and pipes to descale.
6. Empty machine of Furnace solution.
7. Rinse machine twice with fresh water.
8. Dry machine tank with Tork roll to ensure there is no Furnace remaining in tank.
9. Change taps if required
10. Change filter POU machines only.
11. Add a measure of Aqua Dosa sanitiser to the tank then top up with water and leave for 5 minutes.
12. Wipe the drip tray and exterior of machine.
13. Drain machine down and replace contact kit.
14. Turn power and water supply on or replace bottle.
15. Check for leaks and ensure machine is fully operational before leaving site.

If you have any questions regarding our water dispenser sanitisation procedure, please don’t hesitate to contact us on 01922 640777 and a member of our team we will gladly assist.

The post COVID-19: An update on our water dispenser sanitisation procedure. appeared first on Coinadrink.

source https://coin-a-drink.co.uk/covid-19-an-update-on-our-water-dispenser-sanitisation-procedure/?utm_source=rss&utm_medium=rss&utm_campaign=covid-19-an-update-on-our-water-dispenser-sanitisation-procedure

Coinadrink Limited: One of the first UK companies to achieve the ISO 45001 accreditation for health and safety!

As the scary situation regarding COVID-19 continues to escalate, health and safety is now of paramount importance for us all, even if it wasn’t already. We all need to take extra care at home, in the workplace and whilst we are out and about.

Coinadrink Limited has always been pro-active, not reactive, in this field, pushing the boundaries of what is possible in the workplace for the peace of mind of our staff and customers. And we hold the ISO 45001 accreditation to prove it.

What is ISO 45001?

You won’t be alone in asking this, we’re sure. ISO stands for International Organisation for Standardisation. International Standards cover a wide range of sectors including quality, safety and efficiency and are instrumental in facilitating international trade.

ISO 45001 is the accreditation for occupational health and safety, or health and safety in the workplace to put it another way. It builds on the success of earlier international standards in this field including OHSAS 18001. The accreditation is awarded to organisations who display real commitment in improving employee safety and reducing workplace risks. This includes, but is not limited to, creating a culture whereby staff understand the importance of health and safety and are able to become pro-active as individuals.

You will spend around 90,000 hours of your life at work. A startling statistic we know, and one that captures the scale of the importance surrounding safer working conditions. Despite this, the International Labour Organisation have reported that more than 7000 workers die from work-related accidents or diseases every single day. By holding the ISO 45001 accreditation, we are playing our part in saving nearly 3 million lives every single year!

Now if that doesn’t magnify the effectiveness of ISO 45001, we’re not quite sure what will…

What does this mean for Coinadrink, and for you?

Coinadrink was one of the first UK companies to achieve the ISO 45001 accreditation, meaning we were one of the first UK companies to conform to the world class specification that is required. We also hold the ISO 9001 and 14001 accreditations for quality and the environment respectively, as well as having a 5 star food hygiene rating!

The ISO 45001 accreditation is a risk-based approach that is flexible enough to fit in with a companies’ industry and context. So, as an example, one of the areas we had to focus on prior to being awarded with the accreditation was hygiene. This is always reassuring for our staff and customers, and never more so than now.

COVID-19 has naturally concerned absolutely everyone on the planet. Our customers have asked us lots of questions regarding the steps we take to ensure of good hygiene not only on our own premises, but on theirs, too. As mentioned in the introduction to this post, we have always been pro-active in this field.

The steps we take are deliberate as so to keep you, your customers and our own staff safe. We are also extremely proud to say that we typically do much, much more than our competition. During a time of worry and uncertainty, we will be sharing with you a series of blog posts outlining everything we do that is included in our approach. Because you can never do too much in the face of health and safety.

Coinadrink Ltd

10-11, Maple Leaf Industrial Estate, Bloxwich Ln, Walsall WS2 8TF
01922 640777

The post Coinadrink Limited: One of the first UK companies to achieve the ISO 45001 accreditation for health and safety! appeared first on Coinadrink.

source https://coin-a-drink.co.uk/one-of-the-first-UK-companies-to-achieve-the-ISO-45001-accreditation-for-health-and-safety?utm_source=rss&utm_medium=rss&utm_campaign=ne-of-the-first-uk-companies-to-achieve-the-iso-45001-accreditation-for-health-and-safety

Hot drinks recipes to keep you going throughout Easter!

In need of some ideas for Easter? We’ve got you covered. Check out how to make a Cadbury’s creme egg hot chocolate, Nutella hot chocolate and a Cadbury’s mini egg milkshake! These three delicious beverages will leave you begging for more. Keep reading for your Easter delight…

Let’s start with Cadbury’s creme egg hot chocolate…

To start you off you will need the following ingredients: 1 cup of milk, 2 tablespoons + 1 teaspoon of powdered sugar, 1 tablespoon of cocoa powder, 1/4 teaspoon of salt, 5 creme eggs, chopped and ¼ cup of heavy whipping cream.

Now you have all of this, in a medium saucepan, heat the milk until its hot but ensure it doesn’t boil. Then, whisk in 2 tablespoons of sugar, cocoa powder, salt, the creme eggs and heat until the chocolate melts. Following this, whisk until everything is smooth and pour into a mug.

Once this is complete, in a large bowl beat together the whipping cream until it thickens and gradually add in the remaining 1 teaspoon sugar. Beat this until it is thick and stiff peaks form. Finally, pipe this on top of the hot chocolate. Doesn’t this sound scrumptious? If you are looking for an alternative, Nutella should do the trick!

Silky smooth Nutella for you and your beverage!

To make a Nutella hot chocolate you will need; 4 cups of low fat/skim milk, 2 tablespoons of Nutella, 2 tablespoons of unsweetened cocoa powder and 2 tablespoons of sugar. Some optional toppings you could incorporate are; marshmallows, crushed hazelnuts, chocolate chips and maybe even some extra Nutella!

The process is simple! You will need to heat up the milk in a medium sized saucepan on medium-high heat until it begins to steam. After, add the Nutella spread, cocoa powder and sugar and whisk until it is fully combined. Lastly, bring to a gentle simmer while stirring, take off the heat and serve with your preferred toppings.

We’ve got one more for you! Check out this Cadburys Mini Egg Milkshake recipe…

For this beverage you will need; 180 g (1½ cup) of Cadburys Mini Eggs, 400 ml (1½ cup) of milk, 600 ml (6 big scoops) of vanilla ice cream, 250 ml (1 cup) of double cream and 1 teaspoon of hot chocolate powder. Now you have all of this let’s get onto making it!

Whip the cream until there are soft peaks on the mix then put the Mini Eggs and milk in the blender and blend until the mini eggs are finely chopped. Afterwards, add the ice cream, then blend, until you have a thick, creamy milkshake consistency. Finally, pour into glasses and pipe on the cream. Dust it lightly with hot chocolate powder and add the mini eggs and a straw.

Beverages for everyone, whether it’s Easter or not, enjoy these at any time of the day! Send us feedback on Alistair@coinadrink.co.uk once you’ve tried them, we’d love to hear from you!

The post Hot drinks recipes to keep you going throughout Easter! appeared first on Coinadrink.

source https://coin-a-drink.co.uk/2020/03/hot-drinks-recipes-to-keep-you-going-throughout-easter/?utm_source=rss&utm_medium=rss&utm_campaign=hot-drinks-recipes-to-keep-you-going-throughout-easter